Product return form
Returns & Refunds
- Items purchased at nz.wilson.com may be returned for up to 30 days after the original purchase date.
- Please note that custom product orders and strung racquets are final and cannot be returned.
- Refunds are issued in the form of the original payment. Wilson will provide a full refund for the value of the purchased item in the same form as the original payment.
- Refunds may take between 5-7 business days to process once an item has been delivered to our warehouse.
- Items must be in as new condition and returned in their original packaging.
- Items purchased anywhere except nz.wilson.com must be returned to the original place of purchase.
- We don’t accept direct exchanges. Instead, we offer a return and re-order policy for purchases through our online store.
Products View all